Community technical support mailing list was retired 2010 and replaced with a professional technical support team. For assistance please contact: Pre-sales Technical support via email to sales@march-hare.com.
> Can you recommend a good open source issue and bug > tracking tool that will work well in a Windows-only > development environment? I'm sorry but I can't. Our company wanted something more CRM than pure development and we implemented a product called CustomerFirst from RTI. http://www.custfirst.com/home.html The package has flaws like all software but overall has been good for my company from tech support through development and license/contract administration. We certainly needed the discipline that implementing multi-thousand dollar software brings. <grin> If anybody else is using CustFirst on this list I can give you some loginfo hooks for activity insertion on commits which have helped us immensely. I have been wanting to try RT http://www.bestpractical.com/rt/ for a while because I've heard great things about it and it's open source. Perl based too which for me, a Perl hacker, is very appealing. And then there's always Bugzilla which Tony might be able to comment on since CVSNT uses it. I've heard it can be a real pain to setup and the interface has never really impressed me much but that is probably because I'm not used to it. --Aric