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Your message for python-help at python.org, the Python programming language assistance line, has been received and is being delivered. This automated response is sent to those of you new to python-help, to point out a few resources that can help with answering your own questions, or improve the chances of getting a useful answer from the helpers. The most comprehensive overview of python.org help resources is at http://www.python.org/Help.html The Python FAQ is available at http://www.python.org/doc/FAQ.html and it has answers to many questions that people ask, possibly including your question. Another wealth of information and experience can be found via the python.org searches, at http://www.python.org/search/ There you'll find comprehensive, easy-to-use searches over the python.org web site and the Python newsgroup -- comp.lang.python, also available as a mailing list, python-list at python.org. You can subscribe to the mailing list by visiting http://www.python.org/mailman/listinfo/python-list Finally, when you do consult with the python-helpers, be as clear as you can about the problem, including, when relevant, details like: - Precise error messages, including complete tracebacks - The hardware platform (available in the Python sys module as sys.platform) - Whether you're using `regular' Python or JPython - The python version (sys.version) - The python search path (sys.path) In general, be specific about what was going on connected with the problem. The better the info you provide, the more likely the helpers will be able to glean the answer... Note that the helpers are volunteers, and often have other work that demands their attention. Python-help requests are usually answered fairly promptly, but occasionally a request slips by, so if you do not get a response with one or two working days (it's usually quicker than that), please feel free to send a followup, asking whether anyone is working on your question. Note also that python-help occasionally receives verbatim copies of school homework assignment questions. While it's nice to know that Python is being studied, if you want help with your homework, please explore the materials on the web site, first - a great starting place is the collection of introductory materials, found via the Help.html page mentioned above. That way, you won't be asking others to expend effort that you, yourself, are not willing to exert... Anyway, your message is being delivered to the helpers as this one is being sent. Thanks! Webmaster at python.org For those of you asking questions about python snakes, we cannot help you - python.org is about the Python programming language, not the snake. Nor do we know about python tape drives - see below for leads on them. Many of us *like* the Monty Python comedy troup, but we can't tell you much about them, either :) For those of you asking for help concerning Python tape drives - www.python.org is about the Python programming language, and is not connected with the tape drives. Check around http://www.seagate.com for help - Seagate acquired Conner Peripherals, who had acquired Archive Corp., who originally made the Python drives. We have nothing to do with the drives or the companies... If you are looking for information on how to be a hacker, you should start with Eric Raymond's seminal article "How To Become a Hacker" at http://www.catb.org/~esr/faqs/hacker-howto.html