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By not using the MSI installer (thanks for the advice) I have now successfully installed CVSNT 2.5.02 but am having a problem configuring it. I have used the defaults expect where specifics are required, but am being locked out by the error shown in this msg's subject line. I have also checked for configuration documentation that came with the install as well as on-line, but can only find older documentation circa release 2.0 Is there any documentation for the 2.5 control panel anywhere? Randy McCharles SMART Technologies Inc. Senior Software Developer Tel. 403.802.3347 Fax 403.229.2531 randymccharles at smarttech.com http://www.smarttech.com Bringing people and ideas together.(tm)