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>>From: David Somers >>last time I wrote a paper on disaster recovery I scared >>the crap out of the managers with all the scenarios I came up >>with they >>didn't dare show it to the clients (e.g. they forgot that >>when your data >>lines get severed - not uncommon when the builders are >>digging up the road >>outside your office - that having a separate lines coming in over a >>different physical route suddenly doesn't sound so stupid. > When the phones went down for a week in Manchester (fire in the main tunnel where all the telecoms routes through) the call centres with a proper contingency plan survived - they just moved that day into a new rented office outside the affected area and continued working. I believe some of those without such a plan went bust. At the very least it cost them a weeks business (and probably not a few contracts). Tony